Support

How can we help?

Find answers to common Frametify questions or contact support for help with setup, exports, and account updates.

Getting Started

Need help creating your first mockup? Follow the quick setup flow and export in just a few steps.

Export Issues

If your export looks off, check ratio settings, zoom alignment, and selected device frame before export.

Launch List & Downloads

Questions about launch updates or download availability can be resolved quickly through support.

Response Time

We typically respond within 1 business day. Include screenshots and a short description of the issue for faster support.